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Operational Team Lead
2 weeks ago
The Assistant Manager is responsible for ensuring the smooth operation of our fast food department. This role plays a vital part in maintaining high standards and providing excellent customer service.
- Assist in day-to-day management, guaranteeing efficient operations at all times.
- Train staff members to ensure they are fully HACCP and safety trained, with a focus on delivering exceptional customer experiences.
- Manage staff rosters and people management in collaboration with the Department Manager.
- Provide a superior level of customer service, ensuring customers are satisfied with their purchases.
- Maintain a clean and tidy working environment.
Main Responsibilities:
- Evaluate department performance and implement strategies to optimize efficiency and productivity.
- Contribute innovative ideas to increase sales within the department.
- Manage inventory, minimize waste, and maintain stock levels.
- Cultivate a positive work environment that motivates and inspires staff.
Key Requirements and Qualifications:
- At least 3 years of experience in a management position within a fast-paced food outlet, preferably in a similar industry.
- Demonstrate strong business acumen, leadership skills, and a solid understanding of marketing principles.
- Possess excellent communication skills, be solution-focused, and display a high level of drive and enthusiasm.