Customer Experience Ambassador

4 days ago


Co Meath, Ireland General Rv Center Full time

About General RV Center

At General RV Center, we pride ourselves on delivering exceptional customer experiences that go beyond just a product sale. As the nation's largest family-owned RV dealer, we've been helping families experience the RV lifestyle for over five decades.

A Career with Purpose

As a Customer Experience Ambassador, you'll be at the forefront of creating lasting relationships with our customers. You'll work closely with our sales team to ensure seamless delivery and handover of our premium RVs, providing personalized support every step of the way.

Your Key Responsibilities

  • Create an engaging and enjoyable experience for customers upon delivery of their RV.
  • Confirm appointments and communicate essential information to customers.
  • Assist customers in navigating the RV purchase process, answering questions and resolving issues promptly.
  • Maintain accurate records of customer interactions, including appointment details, customer information, and any issues or notes.
  • Collaborate effectively with all departments via email, phone, and face-to-face communication.
  • Deliver exceptional customer service throughout the entire experience.

Qualifications and Skills

  • Diploma or equivalent required.
  • Effective verbal and written communication skills.
  • Prior customer service experience, preferably in a retail setting.
  • People-oriented, with excellent interpersonal skills.
  • Ability to work independently and as part of a team.
  • Strong organizational skills, attention to detail, and multitasking abilities.
  • Experience in fast-paced, high-pressure environments.
  • Proficiency in Microsoft Office and basic computer programs.

Benefits of Working with Us

We offer a comprehensive benefits package, including medical, dental, vision, life insurance options, paid vacations, and a 401(k) plan with company matching. At General RV Center, we're passionate about fostering a positive work environment that supports our employees' growth and well-being.



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