Department Leader
5 days ago
Sylvan's vision is to be the most trusted and respected retailer of fine wines, craft beers, and premium spirits in Ireland. As part of this mission, we are seeking a highly skilled and experienced Off-Licence Manager to lead our beverage department.
The ideal candidate will have a strong background in retail management, with a proven track record in driving sales growth, managing stock, and controlling overheads. They will also have a deep understanding of wine, craft beer, and premium spirits, as well as a good knowledge of KPI reports, financial reports, and store planograms.
This role offers a unique opportunity to work with a talented team of professionals who are passionate about delivering exceptional customer experiences. You will be responsible for developing and implementing strategies to drive sales growth and improve customer satisfaction, while also maintaining high standards of customer service and employee engagement.
Your primary responsibilities will include:
- Developing and implementing strategies to drive sales growth and improve customer satisfaction
- Managing stock levels, inventory control, and ordering processes
- Controlling department overheads, including packaging, cleaning equipment, and other expenses
- Enhancing product knowledge through ongoing training and development
- Maintaining high standards of customer service and employee engagement
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