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Care Team Coordinator Position

1 week ago


Dublin, Dublin City, Ireland Cpl Healthcare Full time

Our Business

We provide homecare services across Ireland with multiple offices.

We need an experienced scheduler to join our team in Blanchardstown.

About the Role
  1. Co-ordinate daily schedules for care assistants.
  2. Resolve operational issues related to customer care calls.
  3. Ensure clients are assigned a permanent care team.
  4. Respond to scheduling inquiries.
  5. Provide emergency cover until the next working day.
  6. Inform clients of any schedule changes.
  7. Schedule tasks two weeks in advance.
  8. Verify accurate allocation of weekly hours.
  9. Collaborate with the Care Manager on start dates for new carers.
  10. Submit regular reports.
  11. E nsure adequate shift coverage two weeks ahead.
  12. P erform weekly reporting duties.

As a client care coordinator, you will be responsible for ensuring smooth operations and excellent service delivery.