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Care Team Coordinator Position
1 week ago
Our Business
We provide homecare services across Ireland with multiple offices.
We need an experienced scheduler to join our team in Blanchardstown.
About the Role- Co-ordinate daily schedules for care assistants.
- Resolve operational issues related to customer care calls.
- Ensure clients are assigned a permanent care team.
- Respond to scheduling inquiries.
- Provide emergency cover until the next working day.
- Inform clients of any schedule changes.
- Schedule tasks two weeks in advance.
- Verify accurate allocation of weekly hours.
- Collaborate with the Care Manager on start dates for new carers.
- Submit regular reports.
- E nsure adequate shift coverage two weeks ahead.
- P erform weekly reporting duties.
As a client care coordinator, you will be responsible for ensuring smooth operations and excellent service delivery.