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Field Service Specialist

2 weeks ago

Bray, Wicklow, Ireland Rentokil Initial Careers Full time

We are looking for a Field Service Specialist to join our team at Rentokil Initial Careers. As a Field Service Specialist, you will play a crucial role in providing exceptional customer service and ensuring that our customers receive the highest level of satisfaction.

Job Overview

In this role, you will be responsible for servicing a diverse range of customers, utilizing your problem-solving skills to deliver tailored solutions. You will also perform various tasks at customer sites, such as installation, fitting, collection, and exchange of units/products, all while maintaining our high standards of service.

Main Responsibilities:

  • Servicing a cross-section of customers, applying problem-solving skills to determine effective solutions.
  • Performing services at customer sites, installing, fitting, collecting, and exchanging units/products.
  • Ensuring exceptional customer service and identifying opportunities for additional sales.
  • Working effectively within deadlines, leveraging your time management abilities.
Requirements

To excel in this position, you will need to possess the following qualities and skills:

  • A valid full clean Irish/EU driving license.
  • The capacity to work and prioritize tasks within set deadlines.
  • Excellent written and verbal communication skills.
  • A strong dedication to delivering outstanding customer service.
  • A keen eye for detail with a high degree of accuracy.
  • The ability to think independently and demonstrate a positive attitude.
What We Offer

We provide a comprehensive compensation package, including a company vehicle and fuel card, long service awards, uniforms and equipment, career advancement opportunities, four weeks annual leave increasing to five weeks, variable pay through new business introductions, on-call allowance, access to our pension scheme, refer-a-friend bonus, trust pilot reward, employee assistance program, cycle to work scheme, and life assurance.