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Lead Network Expert for Site Reliability
2 weeks ago
About the Role:
">As a Lead Network Engineer for our Site Reliability Engineering team, you will be responsible for leading continuous assessment processes of network infrastructure, performing key customer integration/connectivity assessments, and conducting regular reviews of incident events.
Key responsibilities include driving observability as a core principle for infrastructure services, assessing environments and technologies to identify gaps in monitoring/alerting practices, and proposing strategies to close.
You will also develop testing and validation plans for new environment builds, disaster recovery exercises, and post-maintenance activities to certify environment readiness before customer traffic is routed to it.
Requirements:
- 5-10 years of experience working in a Network Engineering operations or design role with at least 3 years direct experience supporting e-commerce, financial, or large-scale Software As A Service (SaaS) products.
- Expert knowledge of TCP/IP for both LAN and WAN implementation, private MPLS network implementation, and SDWAN experience is highly desirable.
- Advanced knowledge or formal certification in Cisco, Arista, and/or Checkpoint network device operation.
- Intermediary to advanced knowledge of HTTP, DNS, and Transport Layer Security protocols.
- Familiarity with Content Delivery Networks, DDOS protection services.
- Strong Linux Operating System fundamentals.
- Experience with automation technologies such as Ansible/Terraform, Configuration As Code practices, and structured data formats JSON/YAML.
- Experience with Application Performance Monitoring tools (Dynatrace/Datadog etc..) and familiarity with OpenTelemetry framework is highly regarded.
- Excellent communications skills and experience coordinating complex troubleshooting efforts or product research with vendors.
