Customer Experience Assistant
3 days ago
Welcome to Prem Group, where we're passionate about creating memorable stays for our guests and value for our property owners.
We're seeking a talented individual to join our food and beverage team as a Hospitality Service Professional. As a key member of our hospitality team, you will be responsible for delivering exceptional customer experiences and ensuring the smooth operation of our dining areas.
Key Responsibilities:
- Provide excellent customer service and resolve any issues promptly
- Stock up bars and prepare for service to maintain high standards of quality and presentation
- Work collaboratively with colleagues to ensure seamless operations and meet guest expectations
- Maintain a clean and safe working environment, adhering to health and safety protocols
Requirements:
- Previous hotel or food and beverage experience is essential
- An eye for detail and ability to multitask in a fast-paced environment
- Excellent communication and interpersonal skills
- Able to work effectively in a team and maintain a positive attitude under pressure
About Our Culture
Prem Group values collaboration, innovation, and inclusivity. We believe in empowering our employees to reach their full potential and provide ample opportunities for learning and development.
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