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Operations Manager

3 weeks ago

Athlone, County Westmeath, Ireland Elk Recruitment Full time

Company Overview:

TN Ireland, a renowned hospitality organization, seeks a driven and experienced Duty Manager to lead our team in Athlone.

About the Role:

  • We are looking for a skilled professional to provide support and work collaboratively with managers and teams to ensure the day-to-day running of the hotel is smooth and efficient.
  • The successful candidate will be responsible for ensuring all guests' expectations are exceeded by providing exceptional service and promoting a positive work ethic.
  • This is an excellent opportunity for an experienced Duty Manager to make a real impact in a dynamic and growing organization.

Salary and Benefits:

  • A competitive salary of €35,000 per annum, plus benefits including a pension scheme after 1 year, employee discount, free on-site parking, and subsidised lunches.

Responsibilities:

  • Providing support and working with managers and their teams to assist in the day-to-day running of the hotel.
  • Ensuring all guests' expectations are exceeded by providing exceptional service and promoting a positive work ethic.
  • Becoming actively involved in the departments when required, carrying out day-to-day duties alongside members of the team, and promoting a focus on continuous improvement.
  • Leading by example by displaying a hands-on style that encourages team involvement, initiative, and a focus on continuous improvement.
  • Demonstrating knowledge of all hotel departments and ensuring a professional working relationship with fellow managers and teams.
  • Carrying out duties as assigned by the Senior Manager or Group Management Team.

Requirements:

  • A degree or diploma in Hotel or Hospitality Management would be preferred but is not essential.
  • Proven management experience is essential, with a minimum of 1-2 years of restaurant experience being advantageous.
  • Possess strong food and beverage, coffee, wine, and cocktail knowledge.
  • Front office experience is an advantage.
  • Proven exemplary guest service and sales skills.
  • Knowledge of Hotsoft and Point of Sale systems.
  • Strong communication skills, both written and verbal.

What's Next:

  • Please submit your application, and we will be in touch soon to discuss further.