Customer Experience Strategist
4 days ago
We are seeking a Customer Experience Strategist to join our diverse team in Citywest, Dublin.
Key Responsibilities- Partner with brand teams to design and implement integrated customer engagement strategies across digital and in-person channels.
- Lead the development of customer journey maps and comprehensive content calendars ensuring alignment with customer needs and organizational objectives.
- Translate journey insights into actionable strategies that drive measurable outcomes.
- Develop and train teams on end-to-end customer journey maps identifying key touchpoints pain points and opportunities for engagement.
- Bachelor's degree in business marketing life sciences or a related field.
- Minimum 8 years of experience in omnichannel strategy customer journey mapping or digital marketing ideally within the pharmaceutical industry.
- Proven ability to design and implement customer experience frameworks and journey maps.
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Customer Experience Strategist
3 days ago
Dublin, Dublin City, Ireland Datadog Full timeAt Datadog, we are seeking a skilled Customer Experience Strategist to drive new product attachment and effective strong relationships across our existing customer base.You will proactively partner with the sales team to ensure smooth transition and onboarding experience. Additionally, you will build relationships with customers to create mutual trust and...
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Customer Experience Strategist
2 days ago
Dublin, Dublin City, Ireland TN Ireland Full timeKey ResponsibilitiesAs a Customer Experience Strategist, you will be responsible for guiding new product ideas from initial concept all the way through launch. You will engage with customers directly and often to understand their journey through our product and use data to identify opportunities to improve their experience.You will partner with business...
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Customer Experience Strategist
5 days ago
Dublin, Dublin City, Ireland TN Ireland Full timeKey ResponsibilitiesAs a Customer Experience Strategist at Intercom, you'll play a critical role in shaping our pricing and packaging strategies. Your expertise in user-centered design, service design, and system thinking will enable you to create innovative solutions that drive business growth and customer satisfaction.You'll work closely with...
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Customer Experience Strategist
19 hours ago
Dublin, Dublin City, Ireland Allergan Full timeJob SummaryWe are seeking an experienced Customer Experience Strategist to join our team in Dublin. As a key member of our brand team, you will be responsible for designing and implementing integrated customer engagement strategies to deliver a seamless experience across digital and in-person channels.Your primary focus will be on customer journey mapping...
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Customer Experience Strategist
2 days ago
Dublin, Dublin City, Ireland IT Search and Selection Full timeAbout the RoleCultivate transformative customer experiences and drive business innovation as a Customer Strategist with our esteemed client. This exceptional opportunity invites you to collaborate with diverse clients, shaping and implementing strategies that harness design thinking, innovation, and customer-centric transformation for tangible business...
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Design Strategist
4 days ago
Dublin, Dublin City, Ireland Bank Of Ireland Full timeAbout the RoleWe are seeking a highly skilled Design Strategist - Customer Experience to join our team. This is a hybrid role that can be done anywhere in the Republic of Ireland with the primary office location as Dublin. Travel will be required for in-person collaboration.In this role, you will be responsible for developing intuitive interaction and...
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Voice of Customer Strategist
7 days ago
Dublin, Dublin City, Ireland Bank of Ireland Group Full timeThe Bank of Ireland Group is seeking an experienced Voice of Customer Strategist to join their Customer Insights, Innovation and Experience team. In this critical role, you will be responsible for gathering and analyzing customer feedback to inform business decisions and drive customer experience improvement.As a Voice of Customer Strategist, you will work...
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Customer Experience Strategist
1 day ago
Dublin, Dublin City, Ireland Cpl Healthcare Full timeWe're seeking a CX Strategist to join our team at Cpl Healthcare. As a leading innovator in customer experience (CX) solutions, we're on a mission to elevate our role from a transactional service provider to a strategic partner.You'll be responsible for developing and implementing CX strategies that drive real business impact. You'll leverage AI, automation,...
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Customer Success Strategist
5 days ago
Dublin, Dublin City, Ireland Google Full timeCustomer Success StrategistWe are looking for a highly motivated and experienced Customer Success Strategist to join our team in Google Customer Solutions. As a Customer Success Strategist, you will be responsible for establishing strong relationships with clients and providing expert advice on Google Ads.In this role, you will deliver against quarterly...
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Customer Success Strategist
5 days ago
Dublin, Dublin City, Ireland ActiveCampaign Full timeAbout the CompanyActiveCampaign is a leading provider of marketing automation software that helps small businesses power big growth. Our platform enables businesses to deliver personalized, data-driven marketing experiences that drive real results.We are seeking a highly skilled Customer Success Strategist to join our team. As a Customer Success Strategist,...
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Customer Engagement Strategist
3 days ago
Dublin, Dublin City, Ireland TN Ireland Full timeWe are seeking a customer-focused Customer Engagement Strategist to join our team at TN Ireland. As a Customer Engagement Strategist, you will be responsible for developing and executing strategies to drive customer engagement and loyalty.Job DescriptionThe successful candidate will have a deep understanding of customer engagement and the ability to...
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Customer Strategist
2 days ago
Dublin, Dublin City, Ireland IT Search and Selection Full timeIT Search and Selection provided pay rangeThis range is provided by IT Search and Selection. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.Base pay rangeCustomer Strategist – ConsultingAre you passionate about transforming customer experiences and driving business innovation? My client is seeking a...
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Pricing and Customer Experience Manager
4 days ago
Dublin, Dublin City, Ireland Smartbox Group Full timeAre you an experienced Data Insights and Pricing Strategist looking for a new challenge? Do you want to join a company that's passionate about providing unique gift experiences to its customers?We're seeking a highly skilled Data Insights and Pricing Strategist to join our team at Smartbox Group. As a key member of our team, you'll be responsible for...
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Customer Solutions Strategist
6 days ago
Dublin, Dublin City, Ireland Google Full timeAs a Customer Solutions Strategist at Google, you will be responsible for educating new customers on our products and helping them drive strategy to ensure the adoption of our solutions. This role requires a strong understanding of online media and communication skills to provide exceptional customer experience throughout their lifecycles.ResponsibilitiesOwn...
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Product Experience Strategist
6 days ago
Dublin, Dublin City, Ireland Vanta Inc. Full timeVanta Inc. has been committed to securing the internet and protecting consumer data since 2018. Our vision is to restore trust in internet businesses by enabling companies to improve and prove their security. Thousands of companies rely on us to build, maintain and demonstrate their trust – all in a way that's real-time and transparent.We're looking for a...
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User Experience Strategist
6 days ago
Dublin, Dublin City, Ireland Sojern Full timeAbout the RoleSojern is looking for a talented User Experience Strategist to lead the design of user-centered features and workflows for our internal and external platforms, dashboards, and reporting tools.As a critical member of our design team, you'll partner with Product and Commercial teams to design features that support pricing tiers, packaging...
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Customer Success Strategist
6 days ago
Dublin, Dublin City, Ireland Sosafe Full timeAt SoSafe, we are committed to providing top-notch service to our customers, and we are looking for a talented Customer Success Strategist to help us achieve this goal. As a key member of our team, you will work closely with our customers to understand their needs and develop tailored solutions to drive their success.You will be responsible for building...
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Customer Success Strategist
4 days ago
Dublin, Dublin City, Ireland Google Full timeThe Customer Success Strategist role at Google is an exciting opportunity to work with small- and medium-sized businesses to help them succeed in the digital landscape. As a strategic partner, you will work closely with company owners to understand their growth drivers and identify opportunities for growth.You will deliver against quarterly business and...
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PepsiCo Brand Experience Strategist
4 days ago
Dublin, Dublin City, Ireland PepsiCo Full timeTransforming Brands and Driven by InnovationThe PepsiCo Brand Experience Strategist will lead the development and execution of innovative brand design solutions that meet the evolving needs of our global customers. This role requires a strategic thinker with a deep understanding of contemporary culture and consumer behavior.You will work closely with our...
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User Experience Strategist
5 days ago
Dublin, Dublin City, Ireland Feeld Full timeThis role offers an exceptional opportunity to lead a team of product managers, drive innovation, and shape the future of Feeld's user experience.As User Experience Strategist, you will develop a deep understanding of our users' needs, preferences, and pain points, using this knowledge to inform product decisions and drive user adoption.Key responsibilities...