Cooperative Clerk

**Job Title:** Clerical Officer

Description:

The ideal candidate will possess excellent communication and interpersonal skills, with a high proficiency in Microsoft Office Word, Excel, and Outlook. They must be able to manage emails and correspondence effectively, update shared folders accurately, liaise with stakeholders professionally, handle phone calls and messages efficiently, maintain and input statistics into Excel, and prepare files and upload documents to the database.

Key Responsibilities:

• Effective management of emails and correspondence
• Accurate updating of shared folders
• Professional liaison with stakeholders
• Efficient handling of phone calls and messages
• Maintenance and input of statistics into Excel
• Preparation and uploading of files to the database

Requirements:

• A minimum of 6-12 months of professional clerical/administration experience
• High proficiency in Microsoft Office Word, Excel, and Outlook
• Excellent communication and interpersonal skills
• Excellent phone manner and ability to handle difficult calls
• High attention to detail and organisational skills