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Leading IT Professional: Join Our Team
2 weeks ago
Job Overview
">IT Site Lead Role SummaryThe IT Site Lead is responsible for the strategic management and operational delivery of site IT services, ensuring alignment with corporate and business objectives.
This role involves leading the installation, configuration, and maintenance of site IT infrastructure, including server hardware, operating systems, communication networks, datacenter management, enterprise storage solutions, database systems, and business applications.
The IT Site Lead will maintain an accurate inventory of IT infrastructure, hardware, and user devices, ensure physical security of IT hardware, and manage IT documentation to adhere to compliance and regulatory standards.
Key Responsibilities
IT Infrastructure & System Management• Lead the installation, configuration, and maintenance of site IT infrastructure, including:
- Physical and virtual server hardware, operating systems, and communication networks
- Datacenter management at site locations
- Enterprise storage solutions (SAN, NAS, storage networking)
- Database systems (e.g., MSSQL, Oracle)
- Business and process applications supporting core business functions
• Maintain an accurate inventory of IT infrastructure, hardware, and user devices
• Ensure physical security of IT hardware and compliance with company and regulatory guidelines
• Manage IT documentation, ensuring adherence to compliance and regulatory standards
• Define installation standards for IT hardware and cabling systems
• Oversee version control and lifecycle management for infrastructure, databases, and applications to ensure operational stability
IT Operations & Service Management• Oversee IT Help Desk operations to ensure efficient resolution of user incidents and minimize downtime
• Manage enterprise data backup and recovery processes, ensuring compliance with policies and documentation standards
• Administer key business, manufacturing, and quality control applications, including user access, configuration, and maintenance
• Lead IT projects in alignment with corporate and site strategies, ensuring clear scope, funding approvals, and timely execution
• Maintain effective communication with stakeholders on project progress and system deployments
• Support business application go-live activities to ensure smooth implementation and issue resolution
Continuous Improvement & Compliance• Foster a culture of continuous improvement and collaboration within the IT function
• Implement structured reporting models to optimize functional delivery
• Ensure full compliance with SOX regulations related to IT procurement, payments, and transactions
• Develop and implement training plans to enhance team competencies and cross-functional capabilities
• Encourage professional development opportunities to strengthen technical, project, and leadership skills
• Drive IT engagement initiatives, ensuring open communication through team meetings, one-on-ones, and proactive site visits
• Actively participate in site leadership activities, governance processes, and strategic policy development
Additional Responsibilities
The IT Site Lead will be required to perform other duties as assigned by the Head of Department or an authorized delegate. In the absence of the IT Site Lead, the designated IT Analyst will assume day-to-day responsibilities.