IT Support Specialist
7 days ago
Evad Technology Group Ltd is seeking a skilled IT Support Specialist to join our team. As an IT Support Specialist, you will be responsible for providing top-notch technical support to our clients, ensuring their IT systems are running smoothly and efficiently.
Key Responsibilities:
- Escalate complex issues to internal resolver groups and 3rd parties
- Lead on designated projects, including installations of server hardware, firewalls, and cloud solutions
- Develop project plans and provide technical pre-sales to deliver projects in an efficient and timely manner
Requirements:
- BSc (Hons) in IT education
- MCP experience in a similar position
- Relevant qualifications and certifications
- Strong technical skills and excellent customer communication skills
Benefits:
- Competitive salary and benefits package
- Opportunity to work with a leading technology company
- Collaborative and dynamic work environment
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