Key Account Manager

2 weeks ago


Cork, Cork, Ireland Elis Ireland Full time

About the Role

We are seeking a highly experienced Key Account Manager to join our team in Ireland. As a Key Account Manager, you will be responsible for leading and directing our customer service team to deliver exceptional customer care.

Your key responsibilities will include:

  • To take full ownership for the retention and development (growth) of existing single accounts.
  • Connect with key business executives and stakeholders to develop strong relationships.
  • Accountable for retention on portfolio accounts and ensure standard commercial terms.
  • Shared responsibility for credit monitoring with shared service.
  • Coach and train customer service employees (office and field based) to ensure right competence levels.

You will be part of our Plant leadership team and will have a key decision-making role in relation to customer impact.


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