Front Desk Representative

We are seeking a skilled professional to fill the role of Front Desk Representative. As part of our team, you will provide exceptional customer service and ensure a seamless check-in and check-out experience for our guests.

• Manage phone reservations and handle customer inquiries in a timely and efficient manner
• Provide excellent service and build strong relationships with guests, anticipating and exceeding their expectations
• Take ownership of guest issues and resolve them promptly and professionally
• Carry out cash handling procedures and maintain accurate records
• Perform general office duties, including correspondence, emails, and filing, to ensure the smooth operation of the reception area

• Excellent communication and interpersonal skills
• Able to work effectively in a fast-paced environment
• Strong problem-solving and decision-making skills
• Proficient in cash handling and basic accounting principles
• Ability to work flexible hours, including weekends and holidays

This role offers opportunities for career growth and development, as well as a competitive salary and benefits package.