Pension Product Specialist

4 days ago


Dublin, Dublin City, Ireland Royal London Full time

Deliver exceptional service to our brokers and policyholders, ensuring accurate and up-to-date information on all cases. Provide administrative support to our sales team, making proactive contact with a panel of brokers to facilitate new business applications, servicing, and claims.

Develop strong relationships with brokers by providing excellent service that promotes Royal London as the provider of choice for pension products. Maintain and continuously improve policies and procedures for service and administration tasks, contributing to the future development of our pension offering.

In this role, you will plan and prioritize your workload to meet deadlines, deliver excellent customer service, and maintain records in accordance with Royal London's policies and procedures. You will work towards QFA qualification or have it already, along with APA certification and experience in processing and handling queries on all pension products.

  • Familiarity with Treating Customers Fairly principles and the Consumer Protection Code
  • Strong communication and administration skills
  • Ability to meet deadlines and manage priorities

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