Guest Experience Associate

5 days ago


The Municipal District of Carlow, Ireland Talbot Hotel Carlow Full time
Guest Services Role

Talbot Hotel Carlow is hiring a Guest Experience Associate to provide top-notch service to our guests.

Main Job Responsibilities
  • Welcoming guests and ensuring a smooth check-in process.
  • Providing guests with extensive knowledge of hotel amenities and services.
  • Managing and maintaining accurate billing and accounts.
  • Addressing guest inquiries promptly and professionally.
  • Maintaining high standards of guest satisfaction and meeting their needs.
  • Liaising with housekeeping for effective room management.
Essential Requirements
  • Minimum 1 year of hotel front desk experience.
  • Outstanding communication and interpersonal skills.
  • Strong organizational and time management abilities.
  • Flexibility to work varied shifts.
  • Advantageous to have Hotsoft experience.


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