Operations Manager
4 days ago
Our Mission
Veeva Systems, Inc. is a pioneer in industry cloud, driving innovation to improve efficiency across the life sciences industry.
We're committed to making a positive impact on our customers, employees, and communities through data-driven insights and strategic focus.
The Role Our goal is to create the Industry Cloud for Life Sciences, leveraging cloud technology, data, and consulting to drive operational excellence.
We seek a Senior Operations Manager to lead a high-performing global team, manage internal and external relationships, and optimize processes to deliver measurable outcomes.
The ideal candidate has a proven track record in operations, managing global teams, scaling processes, and optimizing vendor relationships.
Key Responsibilities
- Lead and mentor a high-performing Data Operations team of leads, ensuring alignment and engagement.
- Manage internal and external relationships to drive product success and efficiency.
- Optimize processes, improve data accuracy, and ensure consistent product performance.
- Oversee workforce planning, and team performance to meet KPIs.
- Streamline operations, scale effectively, and manage vendor efficiency within budget.
Requirements
- 5+ years in operations and vendor management (tech/start-up preferred).
- Bachelor's or Master's in Business, Engineering, or Life Sciences.
- Experience in workforce planning and team scale.
- Strong data-driven decision-making and process optimization skills.
- Proven ability to lead remote and global teams effectively.
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