Account Executive
5 days ago
About Us: The Athlone Springs Hotel has been recognized as a leader in hospitality, providing exceptional customer experiences for our guests. We are proud to have received the 'Great Place to Work' certification and the 'Excellent Employer 2024' Award from Failte Ireland Employer Excellence.
The Role: As a Sales Executive, you will be responsible for generating sales and ensuring that all guests receive high standards of customer service. You will work closely with the hotel's departments to ensure seamless guest experiences.
Key Responsibilities:
- Promptly handle all incoming calls, emails, and messages to provide excellent customer service.
- Record and maintain accurate data in the system; update relevant team members to ensure effective communication.
- Manage and maintain a clear filing system for all event inquiries, provisional bookings, and confirmed events.
- Adhere to company health and safety policies and respond to emergencies according to procedure.
- Work closely with all hotel departments to ensure guest satisfaction.
- Carry out any reasonable requests by management and participate in necessary training.
Sales and Business Development:
- Identify and pursue potential leads to generate meetings, events, and room bookings.
- Conduct telesales, mail shots, email campaigns, and attend trade shows or networking events.
- Support the Director of Sales & Marketing with research, follow-ups, and related tasks.
- Assist in creating annual and weekly revenue plans, budgets, and forecasts; track revenue and propose strategies to meet targets.
- Handle direct client inquiries, show-arounds, and coordinate corporate events.
- Manage new and existing client relationships to maximize revenue opportunities.
Why Work with Us?
- We offer an exciting, vibrant, positive, and rewarding working environment.
- We provide ongoing training and development opportunities to enhance your skills and career progression.
- Our Employee Recognition Awards acknowledge and reward outstanding performance and commitment to excellence.
- Enjoy free car parking, employee discounts across Só Hotels Group, and complimentary use of The Leisure Club.
- Take advantage of our Bike to Work scheme, Employee Assistance Program, and more
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