Hotel Reservation Coordinator

1 week ago


Dublin, Dublin City, Ireland Carlton Hotel Blanchardstown Full time

The Carlton Hotel Blanchardstown is seeking a highly organized and customer-focused individual to join our Sales/Reservations team as a Reservations Executive. The successful candidate will be responsible for handling sales and reservations enquiries, ensuring accurate entry of reservations into the Mews system, and meeting guest requests.

Key Responsibilities:
  • Enter reservations accurately into the Mews system and ensure all guest requests are met
  • Provide excellent telephone service to handle incoming enquiries and effectively communicate with guests
  • Familiarize yourself with hotel packages, special offers, and corporate rates
  • Maintain in-depth knowledge of departmental product and hotel facilities
  • Promote sales across the hotel by upselling upgrades and working collaboratively with Reception and Sales teams
  • Develop effective relationships with guests and maintain existing business relationships
  • Observe GDPR standards when handling sensitive information
  • Manage guest reservations to meet their needs and wants to the highest standard

About Us: We offer a competitive salary, free meals on duty, and excellent career progression opportunities.

Requirements: Previous experience in a similar role, good working knowledge of Microsoft Office and Mews/Hotsoft/Opera or similar client systems, friendly and approachable personality, excellent team player, and professional phone manner.



  • Dublin, Dublin City, Ireland Dalata Hotel Group Plc Full time

    About the RoleWe are looking for a Room Reservations Coordinator to join our dynamic team at Dalata Hotel Group Plc.The ideal candidate will have a proven track record in reservations management and excellent communication skills.The successful candidate will be responsible for ensuring that guest expectations are set correctly and that their stay with us is...


  • Dublin, Dublin City, Ireland Anantara The Marker Dublin Hotel Full time

    About the RoleThe Reservations Agent is a key member of our front office team, responsible for handling guest reservations and providing exceptional customer service. This role requires a highly organized and efficient individual who can work effectively in a fast-paced environment.Key ResponsibilitiesHandle guest reservations, responding to enquiries and...


  • Dublin, Dublin City, Ireland Mespil Hotel Full time

    The Mespil Hotel has an exciting opportunity for a seasoned Reservations Supervisor to join our dynamic team.Main ResponsibilitiesAid in the efficient management of the reservations department during working hours.Lead the reservations team in the absence of the Reservations Manager.Provide support to customers with complex queries or those requiring...


  • Dublin, Dublin City, Ireland The Firm Full time

    The Firm is currently recruiting a Hotel Reservations Specialist to join their team.This role is responsible for managing the room reservation process for both individual and group bookings. Responsibilities include:Assisting with meeting sales targets by ensuring constant delivery of excellent guest service.Maintaining accurate records of reservations,...

  • Reservations Agent

    1 week ago


    Dublin, Dublin City, Ireland Park Hotel Full time

    The Park Hotel, Dungarvan, with Holiday Homes and Health Club is located in the beautiful harbour town of Dungarvan, overlooking the Colligan River. The hotel offers excellent facilities including 84 bedrooms, 15 self-catering holiday homes, conference and banqueting facilities, many dining options, and the newly refurbished Riverside Health Club with a 20m...


  • Dublin, Dublin City, Ireland MHL Hotel Collection Full time

    RequirementsTo succeed in this role, you should possess:Relevant hospitality experience in front office/reservations with knowledge of Opera PMS highly desirable.A professional manner and excellent customer service skills.A willingness to progress your career with MHL Hotel Collection.Join us as we strive to deliver exceptional guest experiences and grow our...

  • Reservations Agent

    1 week ago


    Dublin, Dublin City, Ireland Clayton Hotel Charlemont Full time

    Reservations Agent – Clayton Hotel CharlemontWe have a fantastic new vacancy for Reservations Agent in the excellent Clayton Hotel Charlemont.Objective of the RoleReporting to the Reservations Manager, the Reservations Agent will be the first point of contact for our guests. It is of utmost importance that the reservations department present a friendly and...

  • Reservations Agent

    5 days ago


    Dublin, Dublin City, Ireland Clayton Hotel Charlemont Full time

    Reservations Agent – Clayton Hotel CharlemontWe have a fantastic new vacancy for Reservations Agent in the excellent Clayton Hotel Charlemont.Objective of the RoleReporting to the Reservations Manager, the Reservations Agent will be the first point of contact for our guests. It is of utmost importance that the reservations department present a friendly and...


  • Dublin, Dublin City, Ireland The Firm Hotel & Catering Recruitment Full time

    Experienced Reservations Manager for top Dublin four-star This large, popular four-star hotel is currently recruiting a Reservations Managerto ensure the smooth and efficient operation of the reservations office, working closely with the wider hotel team. Key responsibilities: Ensure all customer reservations / enquiries, phone and email, are dealt with in a...


  • Dublin, Dublin City, Ireland Fitzpatrick Castle Hotel Full time

    About the Role:We are seeking a highly motivated and experienced Reservation Supervisor to join our revenue management team at Fitzpatrick Castle Hotel. In this role, you will have the opportunity to work closely with the Director of Revenue to drive revenue growth and achieve exceptional results.Responsibilities:To take reservations and manage room...


  • Dublin, Dublin City, Ireland Mespil Hotel Full time

    The Mespil Hotel has an exciting opportunity for a Reservations Supervisor to join our reservations team.The Reservations Supervisor will assist in the organisation of the reservations department while on duty and will lead the reservations department in the absence of the Reservations Manager.This is a challenging position for a highly motivated,...


  • Dublin, Dublin City, Ireland O'Callaghan Collection Full time

    Job Description:The Reservations Team Lead ensures the reservations team delivers an effective and responsive guest-focused service. They must be knowledgeable in hotel systems, particularly Opera Cloud and CRS, to capture data accurately.The lead manages operation, monitors occupancy, tracks promotional offers, denials, rate and inventory control, and...


  • Dublin, Dublin City, Ireland Mespil Hotel Full time

    The Reservations Supervisor plays a vital role in the success of our hotel's reservations team.Responsibilities and ExpectationsContribute to the effective operation of the reservations department during working hours.Take charge of the reservations team in the absence of the Reservations Manager.Field internal and complex customer inquiries when...


  • Dublin, Dublin City, Ireland MHL Hotel Collection Full time

    Key ResponsibilitiesAs a Group Reservations Agent, you will be responsible for:Managing group reservations, ensuring timely quotation, follow-up, confirmation, and payment collection.Tracking and following up on every enquiry using provided tools and documenting all communication with clients.Entering groups into Opera correctly with relevant notes, traces,...


  • Dublin, Dublin City, Ireland MHL Hotel Collection Full time

    Join to apply for the Cluster Reservations Agent role at MHL Hotel Collection.MHL Hotel Collection is currently recruiting for a Hotel Groups Reservations Agent to join our expanding Cluster Reservations Team based in The Spencer Hotel, IFSC, Dublin 1. This is an exciting position in a busy reservations department, so we are looking for someone with a...


  • Dublin, Dublin City, Ireland MHL Hotel Collection Full time

    Join to apply for the Cluster Reservations Agent role at MHL Hotel CollectionMHL Hotel Collection is currently recruiting for a Hotel Groups Reservations Agent to join our expanding Cluster Reservations Team based in The Spencer Hotel, IFSC, Dublin 1. This is an exciting position in a busy reservations department, so we are looking for someone with a passion...


  • Dublin, Dublin City, Ireland Carlton Hotel Blanchardstown Full time

    We at The Carlton Hotel Blanchardstown are currently inviting applicants for a new and exciting opportunity for the position of Reservations Executive to join our busy Sales/Reservations team. The main purpose of this role is to take ownership of sales/reservations enquiries. We need someone who is highly organised and has passion for delivering exceptional...

  • Reservations Agent

    5 days ago


    Dublin, Dublin City, Ireland The Ashling Hotel Full time

    Reservation Agent - Ashling HotelObjective of the RoleWorking with the Reservations Manager and Revenue Manager, the Reservation Agent will act as the main point of contact for guest bedroom bookings.General Duties:Opera KnowledgeEnsure all guest bookings are entered correctly and communicate any requests with the relevant departments.Ensure GDPR is adhered...


  • Dublin, Dublin City, Ireland The Firm Hotel & Catering Recruitment Full time

    **Job Overview:** The Firm Hotel & Catering Recruitment is hiring a Reservations Manager to join our hospitality team. This role offers an exciting opportunity to work in a busy hotel environment.**Key Responsibilities:**Manage reservations to meet business objectives.Develop and implement effective training programs for the reservations team.Contribute to...


  • Dublin, Dublin City, Ireland MHL Hotel Collection Full time

    MHL Hotel Collection is currently recruiting for a Hotel Groups Reservations Agent to join our expanding Cluster Reservations Team based in The Spencer Hotel, IFSC, Dublin 1. This is an exciting position in a busy reservations department, so we are looking for someone with a passion for customer service and excellent attention to detail.The Groups...