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Network Support Engineer

1 week ago

Dublin, Dublin City, Ireland Sysco Ireland Full time

About the Role:

The Senior Network Engineer will be responsible for providing network support of Sysco's initiative in networks and automation with a focus on delivering effective and efficient network support services. The ideal candidate will have a bachelor's degree in Computer Science or closely related subject, and/or relevant network certifications including extensive experience.

Responsibilities:

  • Maintain key Network devices on a daily basis
  • Supports the user community via Service Now tickets, and assist in problem resolution
  • Monitor operations of LAN, WAN, Load Balancing, VPN, Security, and Wi-Fi
  • Monitors all aspects of project and daily operations as it relates to network services
  • Provide timely project status updates to customers, PMO Teams, and management
  • Performs operational tasks with Service Now ticket support. Understanding and ongoing support of all LAN, WAN, VPN, WLS, IPT, Load Balancing, Security, content filtering
  • Perform problem isolation within the network infrastructure
  • Participate in an enterprise infrastructure On-call rotation
  • Participate within projects across the enterprise network
  • Support the campus environments as required, remote site locations, and corporate Data Centre Locations
  • Develop operational knowledge of Network-based tools that support the enterprise network environments