Instrumentation Technician
1 week ago
Job Summary
We are seeking a Product Support Technician to join our team. The successful candidate will be responsible for completing the investigation and resolution of field complaints, generating systematic plans to assist in troubleshooting and problem resolution of instruments, and collaborating with subject matter experts to develop solutions.
Key Responsibilities:
- Complete the investigation and resolution of field complaints.
- Develop systematic plans to assist in troubleshooting and problem resolution of instruments.
- Travel to customer sites to resolve hardware/software and workflow escalations.
Requirements:
- Diploma or Bachelor's degree in an Engineering discipline.
- Minimum 3 years' relevant experience.
- Appreciation for the regulations in the medical device industry.
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