Beauty Skincare Manager
4 days ago
Role Overview
The Counter Manager plays a key role in the success of our store, leading a team to deliver exceptional customer experiences and drive sales growth.
About the Role
This is an exciting opportunity for a skilled skincare professional to join our team as a Counter Manager. As a leader, you will be responsible for inspiring and motivating your team to achieve and exceed their sales targets through coaching and sharing constructive feedback.
You will be based on our Liz Earle counter in-store and report into the Regional Business Manager. Your main responsibilities will include:
- Inspiring and motivating your team to achieve sales targets through coaching and sharing constructive feedback
- Building great relationships with customers and colleagues
- Providing personalized consultations and skin services
- Delivering sales targets by creating business plans and driving in-store promotions and Liz Earle offers
- Completing our award-winning 12-month Skin School development programme
- Maintaining a beautifully presented counter showcasing the range of Liz Earle products
- Being an ambassador for the Liz Earle brand
About You
We are looking for an experienced leader who shares our passion for skincare and has a love for the Liz Earle brand. Key skills and qualifications include:
- A passion for skincare and a love of Liz Earle
- Experience leading and motivating a team in a way that inspires performance, nurtures team development, celebrates success, and ensures your team always feels supported and listened to
- Outstanding customer service – experience working with customers and the ability to ensure each customer is welcomed and treated with empathy and understanding no matter what time of day they visit
- The ability to work with business plans, achieve sales targets, and review individual and team performance
- Enthusiasm for ongoing learning and development journey, expanding skincare knowledge and service expertise
Benefits
As a valued member of our team, you will enjoy a range of benefits including:
- Liz Earle Employee discount of up to 75%
- Store discount (e.g., Boots or John Lewis)
- Quarterly Liz Earle Goody Box
- Discretionary team bonus scheme
- Becoming a certified skin expert with our CIBTAC certification
- Generous holiday entitlement that increases with length of service
- Personal Pension Scheme
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