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Hotel Operations Manager
2 weeks ago
We are seeking a highly skilled and experienced Hotel Operations Manager to join our team at the Gibson Hotel. As a key member of our front office department, you will be responsible for ensuring the smooth and efficient running of our operations.
Main Responsibilities:
- Provide exceptional customer service to guests and ensure their requests are met in a timely manner.
- Work closely with the management team to achieve goals related to mystery audits, customer comment index, quality evaluations, and hotel standards.
- Assist in efficiently controlling front office departmental operations.
- Lead by example and promote strong morale amongst the team.
Requirements:
- 6-12 months experience in a similar role within the hospitality industry.
- Excellent organisational skills and ability to oversee and delegate work to others.
- A warm, friendly, and approachable personality when dealing with colleagues and guests.
- Ability to work on their own initiative as well as part of a team.
About Our Culture:
The Dalata Hotel Group is Ireland's largest hotel group, with a number of exciting positions available. As we continue to grow and expand, it's essential to have the right team members alongside us. We lead through our values of 'Our People, Our Fairness, Our Service, and Our Individuality'. If you have the right attitude and energy, you'll have great opportunities to progress within the group.
