Customer Experience Coordinator

1 week ago


Shannon, Ireland TN Ireland Full time

We are seeking a Customer Experience Coordinator to join our team at The Old Lodge Gastro Pub. This is an exciting opportunity for a highly motivated and customer-focused individual to play a key role in delivering exceptional customer experiences and driving business growth.

Responsibilities
  • To develop and implement effective strategies to drive customer satisfaction and loyalty.
  • To manage and maintain customer interactions, ensuring a positive and memorable experience.
  • To collaborate with colleagues to achieve common goals and objectives.
  • To identify and respond to customer needs and preferences.
  • To contribute to a positive and supportive team culture.
Requirements
  • Proven experience in a similar role, preferably in a fast-paced environment.
  • Excellent communication and interpersonal skills.
  • Able to work effectively in a team and build strong relationships with colleagues.
  • Flexibility to work a range of shifts, including evenings and weekends.
  • Ability to adapt to changing priorities and deadlines.
Benefits
  • Opportunities for career advancement and professional development.
  • Discounted food and drink for yourself and your family.
  • Free uniform and equipment.
  • Ongoing support and guidance from experienced colleagues.
  • Fun and dynamic working environment.


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