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Restaurant Operations Manager

3 weeks ago

Naas, Co Kildare, Ireland Lidon Group Full time

**About Lidon Group:**

We are a dynamic and fast-paced food outlet seeking an energetic and dynamic individual to join us as our new Restaurant Operations Manager at Monread Fare, Naas, Co. Kildare.

The successful candidate will be responsible for ensuring the smooth running of the Chicken Guys Papa John's fast food department by providing leadership to the team, dealing with day-to-day operations, people management, food quality, scheduling, and all aspects associated with successfully managing a fast food restaurant.

Benefits:

  • Competitive base salary and bonus structure
  • 60% off staff discounts
  • Employee referral rewards
  • Career Progression Opportunities
  • Free on-site staff parking

Key Responsibilities:

  • To ensure the department operates efficiently and effectively at all times.
  • Assist the Manager with the day-to-day management of the Chicken Guys/Papa John's sections, ensuring highest of standards are maintained.
  • Training-in of staff members ensuring staff are fully HACCP and safety trained and customer service focused.
  • Completion of margins, correcting any issues and reviewing in a proactive manner.
  • Bringing forth new ideas to increase sales in the department.
  • Managing of staff rostering and people management in liaison with the Department Manager.
  • Providing a quality level of customer service ensuring that the customer is satisfied with the product.
  • Ensuring a clean and tidy working environment.
  • Ordering in of stock, ensuring stock and waste control.
  • Set challenging goals that influence, motivate, inspire staff and team.

Requirements and Qualifications:

  • 3+ years' experience in a management position in a busy and fast-paced food outlet, ideally fast food.
  • Strong business acumen, marketing, leadership, and people skills.
  • Excellent communication skills and solution-focused with a high drive and positive attitude.
  • Customer Focus – aware that the customer comes first. Passion for delivering excellent levels of service to please visitors. Able to deal with and resolve customer concerns.
  • Personal Drive – confident, attention to detail, and takes initiative without needing to be told what to do.
  • Integrity – honest in team work, respects everyone encountered.
  • Teamwork – works well in a team, knows when to lead and follow.