Healthcare Specialist Advisor

2 weeks ago

Galway, Galway, Ireland beBeePharmacy Full time €28,000 - €38,000

We are seeking a skilled and dedicated Pharmacy Healthcare Advisor to join our pharmacy team in Galway.

Job Overview

The ideal candidate will be responsible for delivering exceptional customer service and providing expert advice on all product ranges available in the pharmacy.

Main Responsibilities
  • Provide product information and advice to customers across all product ranges in the pharmacy, consulting with the Managing Pharmacist as appropriate.
  • Maintain good stock control including; rotation of stock, maintaining appropriate stock levels, using correct suppliers, and ensuring that the delivery details are correct as set down by the Managing Pharmacist.
  • Deliver professional and efficient customer service at all times, enhancing the relationship with pharmacy customers.
  • Work effectively as part of the pharmacy team, being flexible and adaptable, assisting in all areas of the pharmacy operation as required by the Managing Pharmacist.
Requirements
  • A minimum of one year's experience in pharmacy/retail/hospitality is preferred.
  • Cashier experience is advantageous.
  • Excellent written and verbal communication skills are essential.
  • The ability to use discretion when addressing customer queries and to treat customer/patient information confidentially.
  • Good attention to detail is crucial.
  • Organised individuals with a proven ability to multitask successfully under pressure are highly valued.
  • The ability to work on your own initiative and as part of a team is necessary.
Benefits

Supporting other stakeholders within the pharmacy and throughout the network to ensure the delivery of company goals.

About Customer Service

We are passionate about exceeding expectations:

  • Making our community pharmacies the local destination of choice.
  • Delivering customer service to the highest quality.

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