EU AWS ESC Technical Director

6 days ago


Dublin, Dublin City, Ireland Amazon Full time
Your Role:
You will be a key member of the AWS Managed Operations team, responsible for leading the launch of the European Sovereign Cloud (ESC) initiative. Your primary goal will be to deliver scalable services and ensure a seamless experience for EU customers. You will oversee the launch of the ESC, collaborate with global teams, and influence the evolution of AWS services and technology. A typical day in this role involves collaborating with technology leaders, contributing to operational enhancements, and ensuring improvements in service quality.

Responsibilities:
Drive operational best practices by creating and revising SOPs. Oversee the launch of the ESC, working closely with global AWS teams to deliver scalable services and ensure a high-availability experience for EU customers. Participate in on-call rotations to resolve incidents outside of regular working hours. Collaborate with technology leaders to enhance day-to-day operations, focusing on improving service quality. Ensure the performance, reliability, and availability of software systems through strong troubleshooting and problem-anticipating skills.

Requirements:
9+ years of experience in systems engineering, including hardware, software, networking, and operating systems. Proficiency in scripting processes in languages like Bash, Python, or Ruby. Strong troubleshooting and problem-anticipating skills to ensure the performance, reliability, and availability of software systems. Fluency in written and spoken English is required. Successful applicants must have the legal right to work in Ireland.

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