Sales and Technical Support Professional

6 days ago


The Municipal District of Nenagh, Ireland TN Ireland Full time

About Biologics Testing Solutions

We have over 50 years of experience and proven regulatory expertise in addressing challenging projects for biotechnology and pharmaceutical companies worldwide. Our services include contamination and impurity testing, protein characterization, bioassays, viral clearance studies and stability and lot release programs.

What We Offer

As a Sales Support Specialist, you will have the opportunity to work with a diverse range of clients and develop your skills in sales, marketing and business development. You will also be part of a global team with access to resources and expertise across the company.

About This Opportunity

This is a fantastic opportunity for someone who is looking to transition into a scientific sales role. You will have the chance to work with a wide range of clients and develop your skills in sales, marketing and business development.

Responsibilities:

  • Meet or exceed overall targets and business objectives.
  • Work closely with the business development team, management and different stakeholders to increase market share in a given territory.
  • Develop and qualify account leads through prospecting and frequent customer interactions.
  • Gather data on potential customers in their designated geographic region.
  • Build relationships with customers to influence the acceptance and use of services, in coordination with the business development team.
  • Handle initial inquiries and qualify all prospective opportunities.
  • Work with management to prepare and implement a comprehensive territory management plan to indicate target opportunities, potential new accounts, expansion of existing accounts and an analysis of competitor accounts.
  • Gather data on market trends and competition, including new services and prices.
  • On a daily basis, use CRM (Salesforce) to reflect all client interactions, to keep the pipeline of opportunity up to date and to upload all information related to the sales process.
  • Complete all required sales documentation in a timely manner.
  • Participate in sales meetings and trade shows, as required.
  • Share customer problems/concerns with all appropriate departments for quality resolution.
  • Liaise, when necessary, with other departments and divisions to satisfy customer requests and development.
About the Ideal Candidate

We are looking for a highly skilled and experienced individual with a background in life sciences and sales. You will have a Master's degree or equivalent and at least 5 years' experience in combined technical and sales roles. Previous experience in client liaison, project management and/or analytical development acquired in the biotech/biopharma industry will be preferred.



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