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Night Shift Supervisor
3 weeks ago
This position requires a skilled leader who can manage and oversee all aspects of hotel operations during the night shift. The successful candidate will ensure that all guests receive a high level of service and that the hotel is maintained in a clean and secure manner. Strong communication and problem-solving skills are essential in this role.
Key Responsibilities:
- Greet and assist guests upon arrival during the night shift.
- Handle guest inquiries, requests, and complaints promptly and professionally.
- Monitor and manage inventory levels of supplies, such as toiletries and cleaning materials.
- Maintain a safe and secure environment for guests and staff throughout the night.
- Implement and enforce hotel policies and procedures.
- Communicate effectively with daytime management regarding any issues or developments during the night shift.
The successful candidate will have strong leadership skills, excellent communication skills, and the ability to work effectively under pressure.