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Financial Services Professional
7 days ago
About the Role
We are seeking a highly skilled and experienced professional to join our Custody Client Service team in Limerick. As a key member of this team, you will be responsible for developing and maintaining client relationships internally and externally. This role requires a strong ability to communicate effectively with clients and internal stakeholders, as well as a commitment to delivering exceptional service.
Key Responsibilities
- Owning the custody relationship for assigned clients and providing prompt quality responses to their queries.
- Developing and maintaining effective relationships with critical business partners, internal clients, and relevant third parties.
- Tracking service and delivery results against project plans and SLD (Service Level Delivery).
- Monitoring service delivery through client reviews, internal/external surveys, specific client feedback, consultant feedback, etc.
Requirements
- Several years' experience within fund services (preferably custody)
- Comprehensive knowledge of the securities industry, its products, and instruments.
- Excellent interpersonal skills, including the ability to persuade and influence change/best practice.
- Ability to communicate with partners and clients at all levels.
