Home Care Support Specialist
2 days ago
We are seeking a highly organized and detail-oriented Office Coordination Assistant to aid the day-to-day operations of our office. As part of our team, you will be responsible for ensuring that office functions run smoothly, managing administrative tasks, and supporting all office staff with various operational needs.
Key Responsibilities:
- Coordinating care assistants' schedules on a daily basis using Bluebird Care rostering system.
- Addressing any operational issues arising in relation to customer care calls.
- Providing administrative support to all areas of the office.
- Carrying out general office duties.
Additional Responsibilities:
- Preparing reports as required by the Coordinator, Supervisor & Operations Manager.
- Providing administrative support to the management team and other staff, such as scheduling meetings, handling correspondence, and preparing reports.
- Serving as the first point of contact for care staff & clients, answering phone calls, responding to emails, and managing incoming and outgoing mail.
Desirable Criteria:
- Experience working in office administration within a health care setting.
- Prior experience of working as a Scheduler/Care Coordinator/Office Administrator in a Home Care Company or similar.
- Prior experience working with One Touch Rostering System.
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