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Community Engagement Expert

1 week ago


Dublin, Dublin City, Ireland CPL Full time

The Community Operations Analyst role at CPL is designed for individuals who can drive excellence in community management. If you're passionate about creating engaging online experiences, this might be the perfect opportunity for you.

Main Objectives:

  • Deliver exceptional support to clients' communities, fostering strong relationships.
  • Resolve complex issues efficiently, ensuring high-quality user experiences.
  • Develop and implement scalable solutions to enhance user engagement.
  • Monitor and enforce clients' Terms of Use, upholding the highest standards.
  • Optimize workflows, identifying areas for improvement.

Essential Qualities:

  • Strong interpersonal skills, with the ability to build trust with clients and colleagues.
  • Flexibility and adaptability in a rapidly changing environment.
  • Excellent decision-making, problem-solving, and time management skills.

Requirements:

  • Proficiency in Hebrew and English, including cultural understanding of the target market.
  • Ability to work in a dynamic environment with diverse projects.
  • Preferred: degree or 1+ years of professional experience.

Our company offers a supportive work environment, opportunities for growth, and a competitive salary range of €34-38,000 per annum, inclusive of shift allowance.

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