Employee Experience Representative
7 days ago
Job Summary
This HR Operations Coordinator role is responsible for providing administrative support to employees, managing inquiries, and ensuring smooth operations within the HR Service Centre.
Main Responsibilities:
- Respond to questions on HR administrative procedures and practices.
- Log, track, and follow up on employee requests and inquiries in our HR systems.
- Guide employees on HR services and promote the use of self-service tools.
- Test and validate responses for an HR Virtual Agent (Chatbot).
Requirements:
To succeed in this role, you must have excellent communication skills, be highly adaptable, and be able to work in a fast-paced environment.
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