Healthcare Support Assistant

We are seeking a skilled and compassionate Healthcare Support Assistant to join our team at Medica Ireland.

This is an exciting opportunity for individuals who want to make a difference in patient care and work in a dynamic clinical environment.

The successful candidate will be responsible for providing administrative and chaperone support to the radiology team, ensuring patients receive the highest standard of care and experience.

This role is ideal for individuals with strong organisational and interpersonal skills, a passion for healthcare, and a desire to contribute to the smooth running of a busy clinical environment.

Key Responsibilities:

• Assist the radiographer in completing daily worklists
• Assist patients through the patient journey, verifying their identity, explaining the procedure, reassuring the patient if anxious, making them feel comfortable prior exam, checking safety questionnaires, and making sure patient is properly prepared and dressed for relevant exam
• Provide emotional and physical support to patients during treatment, act as chaperone for intimate sonography examinations, follow all policies, procedures, and protocols to ensure safety and dignity at all times
• Transport patients to and from scanning areas, assist patient in changing area, if necessary, assist radiographer with safe lifting and positioning during exam
• Help to maintain scanning systems and accessory equipment, report any fault with equipment, clean imaging equipment as needed, responsible for knowing how to clean all areas of assigned modality area according to established IP&C policies and protocols. Know how to set up ultrasound or/and MRI equipment/coils. Follow Ultrasound probe cleaning protocols
• Monitor the use of consumables and re-stock clinical areas as required
• Complete clerical tasks such as scanning referrals, input of data, maintaining records, adding and updating exam information across different information and patient management systems

Benefits:

• 3 days per week role working in a dynamic and supportive clinical environment
• Exposure to a wide range of radiology workflows and patient interactions
• Valuable experience for those pursuing a career in radiography or healthcare

About Us:

Medica Ireland is a leading provider of radiology services employing over 180 staff members in Ireland alone.

We deliver managed service solutions to public and private hospitals, and have direct to patient services in MRI, Ultrasound, CT, DXA, Obstetrics and X-Ray.

We are a clinically led, patient focused organisation with industry experts including radiologists, radiographers and sonographers.

Our proven track record shows improvement in access for patients through the resolution of traditional radiology bottle necks and workflow inefficiencies, while simultaneously reducing costs for the hospital.

Qualifications (desirable):

• QQI Level 5 in Healthcare Support
• Currently studying Radiography
• Highly organised and able to deal with several tasks simultaneously
• Excellent attention to detail
• Ability to work on own initiative
• Friendly and professional manner and confidence in working with people at all levels in a company
• Real team player
• Excellent interpersonal and communication skills
• Ability to be discreet and act in confident manner when necessary
• Resilient, flexible, and open to change. No one day is the same at Medica
• Computer literate and good knowledge of Office pack, especially Excel, Outlook, and SharePoint
• Dynamic personality with a willingness to consistently learn new things and upskill

Seniority level:

• Entry level

Employment type:

• Part-time

Job function:

• Health Care Provider

Industries:

• Hospitals and Health Care