Hospitality Operations Manager

4 days ago


Kerry, Ireland beBeeManagement Full time €40,000 - €45,000

We are seeking an experienced and professional Hospitality Operations Manager to lead our front-of-house team in delivering exceptional customer service and ensuring smooth operations.

The ideal candidate will have a proven track record in managing front-of-house staff, cultivating a welcoming environment for guests, and upholding high standards of service and professionalism.

Key Responsibilities:

  • Manage and coordinate front-of-house operations to ensure seamless guest experiences.
  • Liaise with internal stakeholders to provide excellent customer service and resolve any issues efficiently.
  • Maintain a high level of customer satisfaction through effective communication and issue resolution.
  • Develop and implement strategies to improve operational efficiency and reduce costs.
  • Foster a positive and productive work environment that encourages teamwork and collaboration.

Requirements:

  • 2 years' experience in a front-of-house or front-office management role within a 5-star hotel environment.
  • Ability to work in a fast-paced environment and under pressure.
  • Excellent leadership, communication, and problem-solving skills.
  • Flexibility to work shifts, including evenings, weekends, and holidays.

What We Offer:

  • Competitive salary and performance-based annual bonus.
  • Meal provision on duty.
  • Free parking on site.
  • Ongoing training and development opportunities.


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