Technical Support Professional

5 days ago


Limerick, Limerick, Ireland Hibernia Services Limited Full time

We are currently seeking an experienced Technical Support Professional to join our team. This is a 6-month day rate contract located in Limerick, and the position is onsite.

Own vehicle required for occasional travel to other client sites, fully expensed.

Job Description:

  • Resolve complex technical issues related to hardware and software.
  • Provide timely and effective support to end-users.
  • Collaborate with the Helpdesk team to ensure seamless resolution of issues.
  • Work closely with Active Directory to create users, reset passwords, and manage user permissions.
  • Demonstrate expertise in troubleshooting and problem-solving skills.

Requirements:

  • Minimum 4 years of experience in a Level-2 Helpdesk Role.
  • Proven experience working with Active Directory and Group Policy.
  • Excellent communication and interpersonal skills.
  • Able to work effectively in a fast-paced environment.


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