Technical Support Professional
5 days ago
We are currently seeking an experienced Technical Support Professional to join our team. This is a 6-month day rate contract located in Limerick, and the position is onsite.
Own vehicle required for occasional travel to other client sites, fully expensed.
Job Description:
- Resolve complex technical issues related to hardware and software.
- Provide timely and effective support to end-users.
- Collaborate with the Helpdesk team to ensure seamless resolution of issues.
- Work closely with Active Directory to create users, reset passwords, and manage user permissions.
- Demonstrate expertise in troubleshooting and problem-solving skills.
Requirements:
- Minimum 4 years of experience in a Level-2 Helpdesk Role.
- Proven experience working with Active Directory and Group Policy.
- Excellent communication and interpersonal skills.
- Able to work effectively in a fast-paced environment.
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