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Guest Services Coordinator
3 weeks ago
Job Description:
">This role offers an exceptional opportunity to refine your skills under the mentorship of an experienced Hotel Manager, with a clear pathway for career growth in the luxury hospitality sector.
">Key Responsibilities:
">- ">
- Welcome each guest with genuine warmth and professionalism, ensuring their journey from arrival to departure is seamless and memorable.">
- Efficiently manage check-ins and check-outs, process payments, and assist with personalized guest requests.">
- Provide expert knowledge on the resort's offerings, services, and local attractions, ensuring every guest feels valued and informed.">
Requirements:
">- ">
- A minimum of one year of experience in a similar role, ideally within the luxury hotel sector.">
- Proficiency in Microsoft Office and Outlook.">
- Ability to work flexible hours, including evenings, weekends, and holidays, as required in a luxury hospitality setting.">
- Meticulous attention to detail, with a focus on delivering exceptional service standards.">
- Outstanding interpersonal skills, with the ability to communicate effectively in English, both written and verbal.">