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System Administrator

3 weeks ago

Letterkenny, Donegal, Ireland beBeeEpic Full time

Epic Client Systems Administrator Job Summary

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This role offers the opportunity to install, configure, maintain and deploy the Epic client and other delivery infrastructure components on Microsoft Windows servers. The successful candidate will work closely with database, environment/infrastructure and internal/external enterprise security teams.

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Key Responsibilities:

  • Install, configure, maintain and deploy the Epic client and other delivery infrastructure components on Microsoft Windows servers.
  • Maintain and support Epic ancillary services like Hyperspace and Interconnect and the related services.
  • Help manage the Change Control processes for all Epic environment build migrations and infrastructure upgrades.
  • Monitor Epic system performance as part of daily operational requirements.
  • Review Sherlock and Galaxy notes and apply routine upgrades to all Epic environment client applications and back-end services.
  • Assist in integrating other applications with Epic using web services.
  • Implement Epic system high availability strategies and mechanisms.
  • Monitor and fine tune the performance of Caché database instances.
  • Develop disaster recovery procedures.
  • Maintain Epic production (PRD) and non-production (non-PRD) Hyperspace, Hyperdrive, and client connection environments.
  • Troubleshoot and diagnose Epic application issues and implement solutions.
  • Ensure Epic application and infrastructure changes are communicated to the necessary teams across the enterprise.
  • Define, create user accounts, profiles, roles and maintain required audit information.
  • Work closely with database, environment/infrastructure and internal/external enterprise security teams.
  • Provide on-call support for production performance/availability or other critical issues.],