Cloud Technical Advocate

1 week ago


Dublin, Dublin City, Ireland Amazon Full time

About Us

Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating.

We are a global organization with a diverse workforce, committed to delivering the best results for our customers. Our inclusive culture empowers us to work together effectively and achieve success.

As a member of the AWS Global Support team, you will be at the forefront of this transformational technology, assisting leading companies that are building mission-critical applications on top of AWS services.

You will act as a 'Cloud Ambassador' across all the cloud products, arming our customers with required tools and tactics to get the most out of their Product and Support investment.

Our ideal candidate has excellent oral and written communication skills in English, experience in monitoring and/or troubleshooting, and a bachelor's degree in Information Science or a related field.

A Day in the Life

  • Apply advanced troubleshooting techniques to provide unique solutions to our customers' individual needs.
  • Interact with leading engineers around the world.
  • Partner with Amazon Web Services teams to help reproduce and resolve customer issues.
  • Leverage your extensive customer support experience to provide feedback to internal AWS teams on how to improve our services.
  • Drive customer communication during critical events.
  • Drive projects that improve support-related processes and our customers' technical support experience.
  • Write tutorials, how-to videos, and other technical articles for the developer community.


  • Dublin, Dublin City, Ireland Amazon Full time

    Technical RequirementsTo be successful in this role, you must have excellent technical skills and a strong understanding of cloud computing concepts. You should be proficient in one or more scripting languages and have experience working with containerization platforms such as Kubernetes and Docker Swarm.Key Responsibilities:Provide technical expertise to...


  • Dublin, Dublin City, Ireland Amazon Full time

    Key ResponsibilitiesAs a Cloud Technical Advocate, your key responsibilities will include:Solving customer cases through various contact channelsApplying advanced troubleshooting techniquesWorking with internal teams to provide tailored solutionsLeveraging customer support experience to provide feedback to internal AWS teamsWorking on critical, complex...


  • Dublin, Dublin City, Ireland Amazon Full time

    **Job Overview**As a Sovereign Cloud Advocate, you will play a key role in shaping the future of the European Sovereign Cloud (ESC). You will work closely with global AWS teams to launch the ESC in 2025 and ensure its continued success. This role requires strong technical skills, excellent collaboration and communication abilities, and a deep understanding...


  • Dublin, Dublin City, Ireland TN Ireland Full time

    Job DescriptionAs a member of our team, you will be responsible for providing technical support and guidance to our customers on cloud-related issues.You will work closely with our development teams to ensure seamless integration of cloud services and provide expert advice on cloud architecture patterns and distributed computing concepts.


  • Dublin, Dublin City, Ireland Amazon Full time

    **Amazon Web Services - A Cloud Leader**Job DescriptionAmazon Web Services is the market leader in cloud computing, providing a highly scalable and reliable platform for our customers' applications. We're seeking an experienced Technical Customer Advocate to join our team.ResponsibilitiesPartner with leading engineers worldwide to deliver exceptional...


  • Dublin, Dublin City, Ireland ENGINEERINGUK Full time

    About This Role: At ENGINEERINGUK, we're looking for a talented Cloud Support Engineer to join our team. As a Cloud Support Engineer, you'll be working directly with customers to troubleshoot and resolve technical issues related to cloud services. You'll also partner with internal teams to improve our services and processes, ensuring that our customers...


  • Dublin, Dublin City, Ireland Amazon Full time

    Amazon Web Services is the leader in cloud business, driving innovation and technological advancements. As a member of our Support team, you will contribute to this mission by providing top-notch support to our customers.">We are a dynamic team of experts passionate about cloud computing and customer satisfaction. Our goal is to empower our customers to...


  • Dublin, Dublin City, Ireland New Relic, Inc. Full time

    New Relic, Inc. is seeking an experienced Enterprise Technical Advocate to join our team. In this role, you will be responsible for building and maintaining strong technical relationships with our largest enterprise customers, providing strategic guidance and support to drive successful adoption and utilization of our platform.The ideal candidate will...


  • Dublin, Dublin City, Ireland TN Ireland Full time

    We are seeking a highly skilled Cloud Support Engineer to join our team in Dublin!As a member of our AWS Support team, you will be at the forefront of this transformational technology, assisting a global list of companies and developers that are taking advantage of a growing set of services and features to run their mission-critical...


  • Dublin, Dublin City, Ireland TN Ireland Full time

    Key ResponsibilitiesSupport customers in using AWS services to achieve their business goalsCollaborate with internal teams to develop and implement effective solutionsStay up-to-date with the latest AWS services and featuresAbout UsTN Ireland is committed to empowering businesses to succeed in the cloud. Our team of experts provides expert technical support...


  • Dublin, Dublin City, Ireland TN Ireland Full time

    About Our TeamAt TN Ireland, we value diversity and inclusion in all aspects of our business.Job DescriptionWe are seeking a highly motivated Citizen Success Advocate in the Cloud to join our team. As a key member of our customer-facing support team, you will be responsible for delivering exceptional customer experiences and ensuring seamless resolution of...


  • Dublin, Dublin City, Ireland Amazon Full time

    The Perfect Candidate: We're looking for a motivated and experienced Cloud Support Engineer who can thrive in a fast-paced environment. If you have 1+ years of software development or technical support experience, excellent communication skills, and a passion for cloud technologies, we encourage you to apply.Your Day-to-Day: As a Cloud Support Engineer, you...

  • AWS Technical Advocate

    14 hours ago


    Dublin, Dublin City, Ireland ENGINEERINGUK Full time

    About UsENGINEERINGUK is committed to delivering exceptional customer service and innovative solutions. Our team of experts works closely with businesses and developers to leverage the full potential of Amazon Web Services (AWS). As an AWS Technical Advocate, you will be part of our global support team, working closely with customers to resolve technical...

  • Technical Advocate

    4 days ago


    Dublin, Dublin City, Ireland Amazon Full time

    About Our TeamAWS Support Engineering is a global organization that provides technical support to our customers and internal teams. As a member of our team, you will be at the forefront of this transformational technology, operating on a follow-the-sun model. You will assist a global list of companies and developers that are taking advantage of a growing set...

  • Technical Lead

    15 hours ago


    Dublin, Dublin City, Ireland Google Full time

    Job DescriptionWe are looking for a highly motivated Technical Lead - Cloud Engineering to lead our team of engineers in delivering exceptional cloud solutions. As a Technical Solutions Engineer, you will be responsible for managing customer problems, developing knowledge of Google's product technology, and acting as a consultant and subject matter expert...


  • Dublin, Dublin City, Ireland Amazon Full time

    About This RoleWe're seeking a skilled Cloud Support Engineer to join our team at Amazon. As a Cloud Support Engineer, you'll be responsible for providing exceptional support experiences for our customers.You'll have the opportunity to work collaboratively with our customers and internal teams to deliver high-quality solutions and communicate complex...


  • Dublin, Dublin City, Ireland ENGINEERINGUK Full time

    We're looking for a talented Cloud Engineer Advocate to join our team at EngineeringUK. In this role, you'll work closely with our team to ensure customers get the most out of their AWS investments, providing expert technical guidance and support to drive business growth and customer satisfaction.About the RoleThis is an exciting opportunity for a skilled...


  • Dublin, Dublin City, Ireland Amazon Full time

    Job Description:As a Cloud Support Engineer, you will be responsible for providing exceptional customer service by troubleshooting and resolving technical issues related to Amazon Web Services (AWS). This includes providing solutions to complex problems using advanced troubleshooting techniques, collaborating with internal teams to improve services, and...


  • Dublin, Dublin City, Ireland Google Full time

    Technical Solutions Engineer, Cloud Databases (English, Mandarin)corporate_fare Google place Dublin, IrelandApplyMinimum Qualifications:Bachelor's degree in Computer Science, Technology, Engineering, Mathematics, or equivalent practical experience.2 years of experience troubleshooting and advocating for customers' needs, and triaging technical issues (e.g.,...


  • Dublin, Dublin City, Ireland Google Full time

    Technical Solutions Engineer, Cloud Databases (English, Chinese, Mandarin)corporate_fare Google place Dublin, IrelandApplyMinimum Qualifications:Bachelor's degree in Computer Science, Technology, Engineering, Mathematics, or equivalent practical experience.2 years of experience troubleshooting and advocating for customers' needs, and triaging technical...