Technical Support Analyst

4 days ago


Dublin, Dublin City, Ireland Archer - The IT Recruitment Consultancy Full time

We are looking for a Technical Support Analyst to join our team. In this role, you will be responsible for supporting team members with data-related queries and reporting needs, utilizing your expertise in Power BI, Excel, and VBA.

You will manage and update reports and automation systems using Power BI, analyze data to provide actionable insights into member behaviors, and identify trends in member behavior.

Key Responsibilities:

  • Manage and update reports and automation systems using Power BI.
  • Analyze data to provide actionable insights into member behaviors.
  • Identify trends in member behavior.
  • Support team members with data-related queries and reporting needs.
  • Maintain and enhance automation processes.

Requirements:

  • Proficiency in Power BI, Excel (Advanced), and VBA.
  • Experience working with CRM databases.
  • Strong analytical and problem-solving skills.

Benefits:

  • Paid sick leave.
  • 20-day annual leave.
  • Pension plan.
  • Discount on gym membership.
  • 5% bonus.


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