Medical Equipment Technician

5 days ago


Dublin, Dublin City, Ireland ITH Icoserve Full time
About ITH Icoserve

We are a global leader in medical technology, dedicated to creating better outcomes and experiences for patients worldwide.

Our team is passionate about innovation and collaboration, working together to pioneer breakthroughs in healthcare.

We are recruiting a Customer Service Engineer to join our Dublin-based team, supporting the installation, troubleshooting, and maintenance of medical diagnostic equipment.

Key Responsibilities

The successful candidate will:

  • Work with the Customer Care Centre: Collaborate to carry out service, maintenance, updates, and installation of Siemens Healthineers products.
  • Provide Technical Support: Offer out-of-hours technical support and complete mandatory weekend working provision as required.
  • Attend Training Courses: Participate in product training courses to enhance technical knowledge and skills.
  • Improve Team Processes: Identify opportunities to optimize team processes and procedures.
  • Communicate Effectively: Maintain good communication with colleagues, managers, and customers.
Essential Requirements

To succeed in this role, you will need:

  • Qualifications: A 3rd-level qualification in Electronics or Electrical Engineering (NFQ level 7 or equivalent).
  • Technical Skills: Experience in fault finding and repairing electronic equipment, with strong IT, Microsoft Office, and Networking Infrastructure skills.
  • Customer-Facing Skills: Excellent communication and interpersonal skills, with the ability to interface with customers and staff at all levels.
  • Driving License: A full driving license valid for driving in the Republic of Ireland and Northern Ireland.


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