Software Development Engineer, Global Digital Infrastructure Guardian

6 days ago


Dublin, Dublin City, Ireland Amazon Full time

At Amazon, we're on a mission to be the guardian of our global digital infrastructure. As a Software Development Engineer in Central Reliability & Response Engineering (CRRE), you'll play a critical role in ensuring seamless customer experiences across our vast network of backend and frontend services.

About the Role:

You'll join one of our elite teams that sits at the intersection of innovation and reliability, where your code will serve as the backbone of Amazon's operational excellence. Whether you're preventing service disruptions before they happen or enabling lightning-fast incident response, your solutions will directly safeguard the shopping experience for hundreds of millions of customers worldwide.

We're looking for exceptional engineers to join our dynamic team in Dublin, Ireland - a tech hub that's home to some of Amazon's most critical reliability and resilience engineering initiatives. If you get excited about building real-time systems that process petabytes of data daily and want to work where your code impacts millions of customers globally, we want to talk to you.

This isn't just any software engineering role - it's an opportunity to solve complex problems at a scale few engineers ever experience, where every line of code you write has the potential to impact global commerce in real-time.

Key Responsibilities:
  1. Design and implement large-scale systems processing petabytes of data daily
  2. Build and maintain high-quality, thoroughly tested software solutions
  3. Create tools and mechanisms that help service teams identify and prevent availability risks
  4. Develop real-time monitoring and analysis capabilities
  5. Collaborate with teams across Amazon to improve service resilience
  6. Participate in on-call rotations to support business-critical systems
A Day in the Life:

You'll work in an agile environment, designing and implementing solutions that operate at Amazon scale. This could involve:

  1. Building real-time data processing systems that analyze service health
  2. Developing mechanisms to surface and prevent reliability risks
  3. Creating actionable insights that help teams deploy changes safely
  4. Collaborating with service teams to implement resilience best practices
  5. Contributing to systems that process and analyze logs from thousands of services
About the Team:

You could join one of two specialized teams within CRRE:

Operational Intelligence (OI) Team:

  • Owns Real-Time Log Analysis (RTLA), a critical platform used by thousands of internal customers
  • Helps teams monitor and categorize service errors in real-time
  • Enables root cause analysis within minutes of issues occurring
  • Processes and analyzes massive amounts of log data daily

Resilience Insights and Safety Engineering (RISE) Team:

  • Creates tools to help services maintain availability under any conditions
  • Develops frameworks for assessing and improving service resilience


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