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Programme Support Specialist

2 weeks ago

Dublin, Dublin City, Ireland Trinity College Dublin Full time
Enhancing the Student Experience

At Trinity Business School, we are committed to delivering a world-class experience for our students. As an Executive Officer, you will play a crucial role in enhancing the student experience through a streamlined, customer-focused service. This involves working closely with our students, academic staff, and other colleagues to provide administrative support for our programmes.

The successful candidate will be highly organised, efficient, and able to prioritise tasks effectively. You will be confident in using IT systems and software, and will be able to communicate complex information in a clear and concise manner.

Key Responsibilities

The key responsibilities of the role include:
• Providing administrative support for our programmes, including managing programme documentation and maintaining accurate records
• Communicating with students, academic staff, and other colleagues to provide a comprehensive support service
• Working closely with the Student Support Services team to enhance the student experience through a streamlined, customer-focused service
• Maintaining accurate records and reports, and providing regular updates to management

About Trinity Business School

Trinity Business School is at an advanced stage of a transformative high growth strategy which began in 2016. Since then it has been one of the fastest growing Business Schools in the developed world and has grown by 150%. It has AACSB, AMBA and EQUIS accreditations, placing it amongst a select 1% of business schools in the World who are triple accredited. The delivery of the Trinity Business School strategy involves growth driven primarily through the development of new degree programmes and the expansion of executive education activity.

Business Schools operate in a very competitive marketplace and it is critical the Trinity Business School provides a student experience that is in line with international standards. The successful candidate will report to the Student Support Services Manager and will work closely with members of the Student Support Services team to ensure we offer a distinctive, high-quality student support service.