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Global Accounts and Partnerships Executive
3 weeks ago
The Global Strategic Accounts and Partnerships Leader plays a pivotal role in shaping and executing a cohesive global strategy that integrates diverse markets and drives unified performance.
This highly visible and strategic role oversees key global partnerships and leverages internal capabilities to deliver both immediate results and long-term, sustainable growth.
Closely collaborating with regional leaders through a dotted-line structure cultivates alignment, fosters shared goals, and drives consistency across global operations.
A key focus is engagement with top-tier leadership across our four Global Strategic Accounts (GSAs) as well as Regional Corporates and Buying Groups.
The ideal candidate is a dynamic leader who excels at building trust, aligning cross-functional teams, and driving impactful results across regions and customer types.
A core responsibility includes partnering with the Data Lead to develop an automated customer performance reporting system and establish a robust data governance framework.
This enables better insights and decision-making across all levels of the organization.
In addition, this role contributes to the evolution of the international channel strategy, including Retail (eCommerce, Brick & Mortar Pharmacies, and Omnichannel), Telemedicine, Home Delivery, and Distribution.
Key Responsibilities- Refined the global strategy for Global Strategic Accounts, Regional Corporates, and Buying Groups, ensuring alignment with corporate objectives and market needs.
- Oversaw GSA performance, including regular monitoring, governance, and maintenance of the GSA Watchlist.
- Partnered with Regional Presidents and Key Account Teams to ensure strategic alignment and transparent communication across markets.
- Led a cross-functional Steering Committee to address global partnership complexities and centralize key decisions.
- Served as the primary customer-facing executive in strategic negotiations, fostering long-term, high-value partnerships.
- Ensured alignment in contract negotiations, SOP implementation, and governance plans across all markets.
- Overseen global product launches, coordinating cross-market efforts to drive awareness, trial, and uptake.
- Aligned marketing and medical affairs programs with customer goals, ensuring seamless execution and issue resolution.
- Delivered quarterly performance updates to the ZET, providing insights into global alignment and GSA effectiveness.
- Maintained and evolved a Global Playbook and contract repository for all strategic partnership activities.
- Mapped and managed a matrix of customer-facing teams by country to drive consistent customer experience.
- Led bi-annual Global Partnership Reviews with customers to evaluate performance, growth opportunities, and strategic alignment.
- Liaised with procurement teams to ensure efficient product supply and innovation pipeline discussions.
- Overseen supply management processes, ensuring availability and addressing any disruptions to service.
- Identified and developed new business opportunities within the global partner ecosystem using data-driven insights.
- Ensured timely processing of rebates and incentive payments to global customers for above market incentives.
- Designed and implemented a contracting strategy aligned with performance-based incentives and guardrails for discounting, rebates, A&P, co-op funds, and product offerings.
- Bachelor's degree required; MBA or equivalent advanced degree strongly preferred.
- Solid understanding of commercial operations, preferably within animal health or related industries.
- Background in Strategic Pricing and Marketing highly preferred.
- Significant experience influencing and managing senior-level stakeholders and high-performing, diverse teams.
- Strong peer coaching and motivational leadership capabilities, with a focus on exceeding performance expectations.
- Fluency in English (written and spoken) is required; proficiency in additional languages is a plus.
