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Digital Content Moderator

1 week ago

Dublin, Dublin City, Ireland TN Ireland Full time
Job Overview

We are seeking a highly skilled Digital Content Moderator to join our team in Dublin, Ireland. As a key member of our community operations team, you will be responsible for ensuring the quality and safety of our online platform.

Your primary focus will be on reviewing and moderating user-generated content to ensure it meets our community standards. This involves working closely with our client's products and services to make well-balanced decisions and become an effective advocate for our community.

In this role, you will have the opportunity to work in a fast-paced environment, collaborating with cross-functional teams to identify trends and inefficiencies, and suggesting scalable solutions for community support.

About the Role
  • Multilingual: Fluent in both English and French
  • Empathetic Communicator: Strong interpersonal skills with an emphasis on empathy and effective verbal and written communication
  • Resilient and Adaptable: Thrive in a fast-paced, pressured environment with a positive approach to challenges
  • Problem Solver: Strong decision-making and problem-solving abilities
  • Team Player: Ability to work collaboratively within a team while managing time effectively to hit KPIs consistently
What We Offer
  • Comprehensive health care, wellness programs, and access to Covalen Group Scheme and Employee Assistance Programme (EAP)
  • Extensive training and development programs to support your career growth
  • Eco-Friendly Benefits: Participate in our Tax Saver and Bike to Work schemes
  • Free canteen access during shift hours