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Credit and Collections Professional

2 weeks ago

Dublin, Dublin City, Ireland Matrix Recruitment Group Full time
Join Our Team:

We are seeking a Credit and Collections Professional to join our team in Louth. This is a full-time, permanent position offering a competitive salary package.

Key Duties:
  1. Manage member loan accounts to prevent delinquency.
  2. Communicate effectively with members regarding arrears and missed payments.
  3. Collaborate with external partners to recover debts.
  4. Maintain accurate records of member interactions.
  5. Negotiate repayment plans with members facing financial challenges.
  6. Monitor and report on key performance indicators.
  7. Adjust direct debits and account transfers as needed.
  8. Ensure compliance with repayment agreements.
  9. Develop strategies to reduce loan delinquency and improve debt recovery.
  10. Liaise with the Central Credit Register as necessary.
  11. Submit regular credit control reports to the Board.
Requirements:
  1. 2 or more years' experience in credit control or a related field.
  2. Excellent communication and interpersonal skills.
  3. Ability to work empathetically and build strong relationships.
  4. Strong organisational and time management skills.
  5. Adaptability and proactivity in a fast-paced environment.
  6. Customer service focus.
  7. Motivation to learn and grow professionally.
  8. Project management skills.
  9. Excel proficiency.