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Logistics and Customer Solutions Expert

2 weeks ago

Longford, Ireland Mondelez International Full time
Job Description
Key Responsibilities:
  • Act as the single point of contact for customer portfolios.
  • Manage complaints and disputes, and resolve issues to ensure maximum customer satisfaction.
  • Contribute to achieving business objectives by meeting customer service targets and developing collaborative relationships.
  • Work with the order fulfilment team to report on KPIs and drive improvement initiatives.