Technical Assistance Coordinator

4 days ago


Limerick, Limerick, Ireland SPEEDECK Full time
About the Team

The Help Desk Technician Leader will be part of our Dynamic and Innovative Solutions (DIS) team at SPEEDECK. We're a close-knit group of professionals who share a passion for solving problems and exceeding customer expectations.

Our DIS team is dedicated to providing top-notch technical support to our customers, leveraging industry-standard tools and technologies to deliver rapid resolutions. We pride ourselves on being proactive, responsive, and open to feedback, always striving to improve our processes and services.

Our Help Desk Technician Leader will lead the way in setting high standards, promoting a culture of accountability, and driving continuous improvement throughout the team. This role requires a seasoned leader with strong technical expertise, exceptional communication skills, and a proven track record of motivating and developing high-performing teams.

Join us at SPEEDECK and become part of a vibrant community that values collaboration, creativity, and innovation. Together, we'll shape the future of telecommunications and exceed the expectations of our customers.

Key Skills and Qualifications:
  • Minimum 5 years of leadership experience in IT support or related field.
  • Proven track record of driving technical innovations and process improvements.
  • Exceptional interpersonal and communication skills.
  • Strategic thinking, business acumen, and problem-solving abilities.
  • Demonstrated ability to motivate and develop high-performing teams.

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