Hospitality Services Coordinator
6 days ago
**Role Summary:**
The Centre Receptionist will provide front-line support to residents, staff, and visitors, ensuring a warm and welcoming environment within our facility.
Key Accountabilities:
- To welcome and assist residents, staff, and visitors, providing information and guidance as needed;
- To maintain accurate records and files, including the fire book and centre diary;
- To assist with administrative tasks, such as phone and email enquiries;
- To support the Centre Manager and Reception Officer in ensuring all residents are booked in for assessment;
- To participate in supervision and personal development planning;
- To report any risk concerns or hazards to the Centre Manager;
- To adhere to health and safety policies and procedures;
Requirements:
- QQI level 5 in hospitality or customer care, or social care equivalent;
- Excellent communication skills in English and other languages;
- Competence in Microsoft Word processing and Excel;
- Minimum 1 year of experience as a receptionist or equivalent;
- Desirable: experience working with international protection residents, NGOs in conflict zones, or similar environments;
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