Senior Network Security Specialist

2 weeks ago


Cork, Cork, Ireland SonicWall Full time
Job Description

SonicWall is a leading cybersecurity company with over 30 years of experience in providing innovative security solutions. As a Senior Network Security Specialist, you will play a crucial role in providing technical support to our customers across various product lines.

Responsibilities:
  • Provide technical support via phone, web, and email.
  • Assist customers with the deployment of SonicWall network security products.
  • Diagnose and resolve customer issues using troubleshooting techniques and tools.
  • Work closely with Engineering and other cross-functional teams to replicate issues, validate bug fixes, and resolve customer issues.
  • Remain knowledgeable of SonicWall product line and related industry products and technologies.

Requirements:
  • Good understanding of security, LAN/WAN topologies, and technologies.
  • In-depth knowledge of the OSI Model, TCP/IP, and network security basics.
  • Ability to work in a high-stress environment.
  • Good understanding of L2-L7 networking protocols and major operating systems.


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